Recital Ticket Information

River Run Centre Ticket Sales

TICKET PURCHASING INFORMATION

LITTLE ONES. 

All children, including infants, require a ticket to enter the theatre.  Babies under the age of 1 can receive a free ticket (must place full ticket order by phone or in person).  

 

Dancers do not require a ticket as they must remain backstage during the show.  However if you wish your child to watch the show after they have performed then they will require a ticket.  

 

PRICES AND HANDLING FEES

Adult tickets:  $25

Child 12 and under:  $10

Handling fees apply to all phone and online orders - $2.75 per ticket online.  $1.50/ticket (max $7.50/order) for phone orders. 

 

Email tickets.

When you select the Email delivery option in the shopping cart, you will receive an Email containing your tickets which you can download to a mobile device or print out (print one-sided only).

 

For Box Office hours, phone numbers, accepted payments, and other information: http://riverrun.ca/events/box-office-information/

IMPORTANT Information

  •  Each of the four shows has a different cast - to save time when ordering - please know which show(s) your child is performing in.  
  • Sales will be VERY BUSY at 11:00am as families rush to get seats. Please expect wait times for phone and in-person purchases, and for online sales to be competitive as sales start.

 

 

TIPS FOR ONLINE BUYERS

  • INFANT tickets and WHEELCHAIR-ACCESSIBLE seating are NOT AVAILABLE ONLINE – ORDER BY PHONE OR IN PERSON if either is needed.
  • GET READY BEFORE tickets go on sale. Make sure your User ID and Password are working.
  • Go to riverrun.ca/boxoffice and Login to your existing customer account, or Signup to create a new one.

 IMPORTANT NOTE TO PREVIOUS CUSTOMERS

 

Your existing account may include your email address – the software will NOT allow you to create a new account using the same email address.  BEFORE the on-sale date, be sure you can log in to your existing account. Use the “forgot user id/password” function to retrieve your password and user ID, or call the box office for assistance. 

 

BE QUICK.

Ticket sales will be very competitive at the start of the day.

 

CHECK THE SHOPPING CART CAREFULLY.  

If two buyers select the same seats at the same time, the seats will only make it to one shopping cart – this can come down to a fraction of a second!  If your seats don’t make it to your shopping cart, return to the floor plan and try again.

 

PRACTICE.

Get familiar with how our ticketing system works by going through the process on any available performance.  This will help you move through the steps more quickly.

 

EARLYBIRDS, REFRESH YOUR SCREEN.

Tickets go live at 11:00 a.m. – not before. 

If you are early, you will need to REFRESH your screen at 11:00 a.m. 

Tickets go live when the River Run network strikes 11:00 a.m., so keep trying in case our clock doesn’t align with yours.