Very Important if you are ordering INFANT or TODDLER Tickets:
All children, including infants, require a ticket to enter the theatre. Babies under the age of 1 can receive a free ticket (must place full ticket order by phone or in person).
Dancers do not require a ticket as they must remain backstage during the show. However if you wish your child to watch the show after they have performed then they will require a ticket.
River Run Box Office Ticket Sales begin at 11am on Monday, May 6, 2019.
PRICES AND HANDLING FEES
Adult tickets: TBA
Child 12 and under: $10
Handling fees apply to all phone and online orders - $2.75 per ticket online. $1.50/ticket (max $7.50/order) for phone orders.
When you select the Email delivery option in the shopping cart, you will receive an Email containing your tickets which you can download to a mobile device or print out (print one-sided only).
For Box Office hours, phone numbers, accepted payments, and other information: http://riverrun.ca/events/box-office-information/
IMPORTANT NOTE TO PREVIOUS CUSTOMERS:
Your existing account may include your email address – the software will NOT allow you to create a new account using the same email address. BEFORE the on-sale date, be sure you can log in to your existing account. Use the “forgot user id/password” function to retrieve your password and user ID, or call the box office for assistance.
Ticket sales will be very competitive at the start of the day.
CHECK THE SHOPPING CART CAREFULLY.
If two buyers select the same seats at the same time, the seats will only make it to one shopping cart – this can come down to a fraction of a second! If your seats don’t make it to your shopping cart, return to the floor plan and try again.
Get familiar with how our ticketing system works by going through the process on any available performance. This will help you move through the steps more quickly.
EARLYBIRDS, REFRESH YOUR SCREEN.
Tickets go live at 11:00 a.m. – not before.
If you are early, you will need to REFRESH your screen at 11:00 a.m.
Tickets go live when the River Run network strikes 11:00 a.m., so keep trying in case our clock doesn’t align with yours.
We look forward to hearing from you, please contact us for any questions or inquiries.
Performance Dance Academy | 340 Southgate Drive | Guelph, Ontario N1G 4P5
Phone: 519-829-2525 Email: firstname.lastname@example.org